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EndNote is a program for managing bibliographic citations. Originally created by Joel Glogowski for George State University Library. Modified for St. Francis College Library by Alex Kustanovich.
Last Updated: Jun 14, 2016 URL: Print Guide RSS UpdatesEmail Alerts

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Don't like EndNote?

Check out Zotero as an alternative, or see what other citation managers can do:


About EndNote


EndNote is a program for managing bibliographic citations. It can automate much of the work of organizing and formatting citations and bibliographies in your writing. EndNote can connect to online sources and research databases, output results in over 1,000 different bibliographic styles, and more.

EndNote is not free.  You can sign up for a  30-day-free-trial. If you're looking for a free bibliographic citation manager, try Zotero or EasyBib.

Make sure to read these instructions before installing.  This is the solution if you're being asked for a product key when you install.


Installing EndNote

If you've downloaded EndNote for Windows from the library's web site and are being asked for a Product Key to install it, play this one-minute video or follow these instructions:

  1. Download the EndNote installation package.
  2. Unzip the package using any standard unzip utility (such as Winzip or native XP unzip utility).
  3. Make sure you extract both the Windows installer and the license.dat file to the same folder.
  4. The license.dat file must be located in the same folder you are installing from to work correctly.


Where to Get Help

Don't get discouraged if it takes a little while to get comfortable using EndNote. With a little practice it isn't difficult, and there are many resources available for help and information.

  • EndNote's built-in help system: just press F1
  • EndNote manual in PDF format: in Windows XP, click Start Menu / All Programs / EndNote / EndNote Manual
  • ISI's EndNote support page
  • ISI's EndNote Tutorials

Downloading Updates: Connection Files, Import Filters, Output Styles

A common way to correct a problem with importing or outputting citations is simply to update the connection file, filter or output style. These can be downloaded from ISI's EndNote support page.


Frequently Asked Questions

When I try to install EndNote I am being prompted for a product key. What is the product key?

You need to unzip the EndNote installation package before you run the installation file, otherwise you will be asked for a product key. When you download EndNote, it comes in a zipped package ( Simply right click on the package and select the "extract all" option. This will create a new folder called endnoteX2win. Inside the folder will be an installation file (ENX2Inst.msi) and a license file. Run the installation file from the new folder to avoid being prompted for the product key.

Should I use one library file for all my references, or separate libraries for different projects?

It may be easiest to use one library for everything and set up a separate group of references for each project, but it's entirely up to you.  EndNote works fine with multiple library files.

I already have a long bibliography that I typed in Word. Can I convert it to an EndNote library?

Unfortunately there's no way to do this automatically. The best way is to search for your references online (if possible) and download them into EndNote.

How do I download search results from my favorite database into EndNote?

Every database works a little differently. In general, the procedure is:

  1. Search the database as usual.
  2. Choose the references you want to save.
  3. Use the database's Save or Export function.  There's often a choice to export to EndNote, or save references in a text file that EndNote can read via Import on the File menu.

I tried using EndNote's Online Search feature to search a database, but it asks for a password.

Online Search works best with library catalogs like GIL (listed as Georgia St U) or free databases like Pubmed.  Most databases work best by exporting from your browser rather than using EndNote's Online Search function.

How do I add page numbers to an in-text citation?

Right-click the formatted citation and choose "Edit Citation" from the menu. Fill in the page numbers (including spaces and punctuation) in the "Pages" field, click OK, then reformat your bibliography.

I installed EndNote, but it says it's a demo version that will expire soon. How do I install the full version?

This usually happens when the files from EndNote's installation package were not extracted properly. You will need to uninstall the demo version, then reinstall the program. Make sure the files are properly extracted from the installation package when you reinstall. To do that, right click on the package and select the "extract all" option. This will create a new folder called endnoteX2win. Inside the folder will be an installation file (ENX2Inst.msi) and a license file. Run the installation file from the new (unzipped) folder.

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